Terms of Service

Last updated: 7 July 2026

1. Agreement

By creating an account or using Tapprove (the "Service"), you agree to these Terms. If you use the Service for an organization, you confirm you are authorized to bind that organization. The Service is operated by Cruxen, an Australian business ("we", "us").

2. What the Service does

Tapprove is an approval and audit layer that sits between your AI assistant and third-party tools you connect. It passes your agent's requests to those tools, can pause certain actions for your approval based on rules you set, and keeps an activity log. Tapprove is a control and logging tool; it does not guarantee that any given action is correct, safe, or appropriate.

3. Your responsibilities

• You are responsible for the accounts and tools you connect, for the permissions you grant, and for the AI agents you point at the Service.
• You are responsible for reviewing approval requests. Actions you approve are your decisions and your responsibility.
• You must have the right to connect each tool and the data in it, and you must comply with those tools' own terms.
• You must not use the Service for anything unlawful, or to access data you are not authorized to access.
• Keep your endpoint URL and sign-in credentials confidential; anyone holding them can act as you.

4. Approvals and automated actions (important)

You configure which actions require approval and which pass through automatically. Any action you set to auto-approve, or that you manually approve, will be carried out by the connected tool and may be irreversible. Tapprove is a safeguard, not a guarantee: it reduces the risk of unwanted actions but does not eliminate it, and classification of an action as "risky" or "safe" is provided on a best-effort basis and may be imperfect.

5. Third-party tools

The Service connects to third-party tools we do not control (for example Gmail, Stripe, Slack, Notion). Their availability, behavior, rate limits, and terms are theirs, not ours. We are not liable for their acts, outages, or changes, including changes that break a connection.

6. Plans, billing, and cancellation

During early access, features and pricing may change. Paid plans, when offered, are billed monthly in advance in USD through our payment provider, start with a free trial, and can be cancelled anytime, effective at the end of the current billing period. Pricing changes take effect at your next renewal with prior notice.

7. Availability

We aim for high availability but do not promise the Service will be uninterrupted or error-free. We may modify, suspend, or discontinue features with reasonable notice where practical.

8. Intellectual property

We own the Service and its software. You own your data and your connected accounts. You grant us only the limited permission needed to operate the Service for you, as described in the Privacy Policy.

9. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind to the maximum extent permitted by law, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will prevent every unwanted or mistaken action.

10. Limitation of liability

To the maximum extent permitted by law, Cruxen will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes rights that cannot be excluded under applicable law, including the Australian Consumer Law.

11. Termination

You can stop using the Service and delete your account anytime. We may suspend or terminate accounts that violate these Terms or create security or legal risk. On termination, we delete your stored credentials and logs as described in the Privacy Policy.

12. Governing law

These Terms are governed by the laws of New South Wales, Australia, and disputes are subject to the courts there, unless the consumer law where you live requires otherwise.

13. Changes

We may update these Terms. Material changes will be notified before they take effect. Continued use after changes means you accept them.

14. Contact

Questions about these Terms: hello@tapprovehq.com.